Shipping Policy | Serenova ✈️📦

Thank you for shopping with Serenova! We offer worldwide shipping to bring your favorite items to you anywhere around the world 🌍

Order Processing ⏱️

All orders will be processed and shipped within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Options & Estimated Delivery 🚚

General estimated delivery timeframe: 5–12 business days after dispatch

• Standard Shipping: 7–12 business days
• Express Shipping: 5–8 business days

Disclaimer: Delivery times are estimates only. Minor delays may happen due to customs inspection, local courier issues or unforeseen logistics situations.

Tax & Customs Information 🧾

✅ We do not charge sales tax on any products at checkout. ⚠️ Import duties, tariffs and local customs taxes are the buyer’s responsibility. These fees are set by your local customs authority. Serenova cannot cover these fees and has no control over customs charges.

Package Tracking 📍

Once your order is shipped, you will receive a confirmation email with a tracking number, so you can track your package in real time.

If you have any questions about shipping, feel free to contact our support team 💌